I'm experiencing slow load times on Upswing, what do I do?

Charlie Reed
Charlie Reed
  • Updated

If you're experiencing slow loading times while using Upswing, we've provided a few steps you can take to troubleshoot and potentially resolve the issue!

  1. Check for Upswing Status Notifications.

    For notifications of possible system outages or downtimes, take a look at the top of our Help Center! We provide timely updates on any issues that might be affecting site performance!

  2. Check Your Internet Connection.

    • Check Your Wi-Fi Speed
      Use a free speed test website to check your internet connection speed. Slow speeds could be the root cause of the issue. We recommend a download speed of at least 10 Mbps and upload speed of 5 Mbps!
    • Restart Your Router
      Sometimes, simply restarting your router can improve your connection speed.

  3. Clear Your Browser Cache and Cookies.

    Over time, your browser collects data that can slow down performance. Clearing your cache and cookies can often speed things up! This article provides step-by-step instructions on how to clear your cache and cookies in various browsers: How to Clear Your Cache and Cookies

  4. Reduce the Number of Open Tabs.

    Having many tabs open can significantly affect your browser's performance. Try closing unnecessary tabs to free up resources!

  5. Disable Browser Extensions.

    Some browser extensions can slow down your browser speed. Try disabling extensions to see if there’s an improvement in loading times!

  6. Try a Different Browser.

    Occasionally, the issue might be specific to the browser you're using. Try accessing Upswing with a different browser to see if there's a difference. 

  7. Check for Updates on Your Device.

    Ensure your operating system is up to date. System updates can provide vital improvements and fixes that could enhance your experience on Upswing.


If you have any questions, please feel free to reach out to Support using this form -- we're happy to help!


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