Campus Tutors: Adjusting Communication Preferences

Charlie Reed
Charlie Reed
  • Updated

Within your Account, you have the ability to choose the types of notifications you'd like to receive from Upswing, and the method (SMS vs. email). This article provides step-by-step instructions for Campus Tutors on how to update your communication preferences on Upswing.

Access Your Account

Start by logging into Upswing and clicking on the 'Account' icon in the navigation menu on the left side of the screen. 

campus tutor - set up account - access account 2.png

Add Your Phone Number

On your 'Account' page, scroll down to the section titled 'Text Notifications'. If you'd like to receive SMS notifications from Upswing, you'll need to add your phone number here. To do so, click on the blue pencil icon next to 'Text Notifications'.

campus tutor - set up account - add phone number.png

Select the country code from the drop-down menu, then type in your phone number. You only need to include the digits of your phone number -- don't include any dashes or extra characters! Once complete, click on the blue 'Save' button.

campus tutor - set up account - save number.png

If you have trouble updating your phone number, please to reach out to Support using this form -- we're happy to help!

 

Select Your Notification Preferences

After updating your phone number, scroll down to the section titled 'Notification Preferences'. Take a look at the different reminders you're able to turn on. You have the ability to receive notifications via email, SMS (if you've added your phone number), or both!

To turn on a notification type, click the toggle on (blue). If you'd like to not receive that notification, toggle the switch off (gray).

campus tutor - set notification preferences.png

Success!

Your notification preferences will automatically save, and you should now receive notifications from Upswing!

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