Admin Guide: How to View a Campus Tutor's Availability for Tutoring Sessions

Charlie Reed
Charlie Reed
  • Updated

As an administrator, there are a couple ways to view the dates and times a campus tutor is available for tutoring sessions. This article provides instructions on how to view a tutor's availability by viewing the tutor's account, and by searching for the tutor within the 'Tutor Schedule Management' view of the Admin Dashboard.

How to View a Tutor's Availability from Their Profile

  1. Search for the Tutor.

    After logging into the Admin Dashboard, click on 'User Administration' from the left-hand menu. In the 'User List' table, search for the tutor to locate their account. Click on their name to view their profile.
    admins - tutor availability - search for tutor.png

  2. Click On the 'Tutor Schedule' Button.

    On the tutor's profile, click on the blue 'Tutor Schedule' button below their profile picture to view their scheduled availability.
    admins - tutor availability -  tutor schedule button.png

  3. View The Tutor's Availability.

    You should now be able to see the tutor's availability for that week. By default, you'll first see the tutor's availability for online, one-on-one sessions. If you'd like to view their availability for in-person sessions, select 'In-Person'. If you'd like to see their availability for group sessions, select 'Group'.
    admins - tutor availability - see availability.png
  4. View the Tutor's Recurring Availability.

    If you'd like to see the recurring availability the tutor has set on their account, click on 'Edit Schedule' at the top of the Availability box. You'll now be able to see the weekly recurring availability they have set.
    admins - tutor availability - edit schedule.png

  5. View Additional Availability Options.

    Within the Availability box, scroll down below their recurring availability to see any one-time availabilities, availability exceptions, and upcoming vacations. You'll also be able to see the buffer period this tutor has set on their account.
    admins - tutor availability - see exceptions.png

How to View a Tutor's Availability from Tutor Schedule Management

  1. Access Tutor Schedule Management.

    From your Admin Dashboard, click on 'Tutor Schedule Management' in the left-hand menu. This view will show you the availability of all campus tutors on a given day.

    admins - tutor availability - tutor schedule management.png
  2. Search for the Tutor by Name.

    In the box below 'Tutor Name', type in the tutor's first and last name, and click on the result.
    admins - tutor availability - search tutor name.png

  3. View Tutor's Availability.

    The schedule should now update to only show the availability of the tutor you searched. This schedule shows the tutor's availability on a half-hour basis. Green time blocks show that the tutor is available and does not have any sessions requested.
    admins - tutor availability - see green availability.png

  4. View Upcoming Sessions.

    Red blocks of time within this view show the periods of time this tutor will be meeting with a student for a scheduled tutoring session.
    admins - tutor availability - see red for session.png
  5. View Vacations.

    If a tutor has added a vacation period, their availability will be grayed out on the Tutor Schedule Management view for the duration of their vacation. Students are not able to schedule sessions with them during this time period.
    admins - tutor availability - see gray for vacation.png

If you have any questions, please feel free to reach out to your HERO or our Support Team using this form -- we're happy to help!

Related to

Was this article helpful?

/

Comments

0 comments

Please sign in to leave a comment.