Advisors: How to Become Immediately Available for a Session

You have the ability to set yourself as immediately available, giving students the opportunity to connect with you for immediate academic support. This article provides step-by-step instructions on how to become immediately available for advising sessions, as well as how to accept immediate session requests.

Instructions: How to Become Immediately Available

1. Log Into Your Upswing Advisor Account.
   
   

2. Access the Advising Module.

   From the home page, click on 'Advising' in left-side menu, or click on 'Meet with your students' on the home page.
   
   
   

3. Find the 'Immediate Availability' box.

   At the top of the Advising module, you should see a box titled 'Immediate Availability' with a toggle. The toggle should be colored red and say 'Unavailable', indicating that you are not currently available for immediate sessions.
   
   
   

4. Toggle Immediate Availability On.

   To become immediately available for sessions, click on the toggle. The toggle should now be colored green, and read 'Available'. This indicates that you are currently available for immediate session requests.
   
   
   Students will still be able to schedule a session with you during your regular hours, but toggling this switch on gives them the ability to schedule an immediate session and get help right away.

Immediate Session Requests from Students

When a student requests to schedule an immediate session with you, you should hear a short notification sound and see a pop-up on your screen, as shown below. In this pop-up, you'll see the name of the student, and the category they're requesting assistance with.

To accept the immediate session request, simply click on the green 'Accept' button. You'll now be able to join the VLC for your session!