Admin Guide: How to Add Domain Messages to the Upswing Login Page

Charlie Reed
Charlie Reed
  • Updated

In the event you'd like to communicate important information about Upswing to students before they log into the platform, you have the ability to add what are known as 'domain messages'. These messages are a great way to inform your users of important notices related to Upswing. In addition to that, they're simple to set up, quite customizable, and can be set for a duration of your choosing.

Common Uses for Domain Messages

A few potential use-cases for domain messages include:

  • Helpful information about how to utilize Upswing's services
  • Announcements of temporary pauses in access to Upswing's services due to holidays or campus closures
  • Notices about potential delays in service, such as a delay in the amount of time it takes for tutors to complete assignment reviews

How to Add a Domain Message

Follow the instructions below to add a domain message to your institution's Upswing login page:

  1. Access 'User Administration'.

    Log into Upswing as an administrator and access the 'User Administration' tab in the left-side menu.
    domain message - user administration tab.png
  2. Select 'Domain Messages'.

    In the drop-down menu below 'Select Admin Functions View:', select 'Domain Messages'.
    domain message - admin functions drop-down.png

  3. Click 'Create Domain Message'.

    In the top-right corner of the 'Domain Messages' table, click on the button that says 'Create Domain Message'. 
    domain message - create domain message.png

  4. Customize Your Message.

    Enter the details of your message, including:
    • Start Date and Time: Provide the date and time you'd like the message to appear. The time field uses your current timezone. If the timezone set on your computer is CDT and you set the start time as 12:00AM, the message will be posted at 12:00AM CDT.
    • End Date and Time: Provide the date and time you'd like the message to be removed from the login page.
    • Heading: A brief, clear title for the message.
    • Body Text: The main content of the message, outlining the important information.
      You may also configure when the message appears and for how long.
      domain message - message details.png

  5. Click 'Create'.

    Once you've provided the details of the message, click the green 'Create Message' button. You should now see the domain message within the 'Domain Messages' table.
    domain message - create message.png

  6. View Your Message.

    Once the message is scheduled to post, you'll be able to see the message on your institution's Upswing login page, similar to the domain message shown below.
    domain message - success.png

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