Submit a request

Please select the name of your school or academic institution from the drop-down list. This should be the same institution that you log into Upswing with!

Please provide the make and model of the device you're using (example: HP Pavilion, Lenovo ThinkPad, MacBook Air, iPhone 12 Pro, etc.)

Please provide the name of the internet browser you're using (example: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, etc.)

Please provide us with the date and time of the session, name of the tutor, and the subject or course covered during the session.

Please provide the name and the ID of the course you're needing assistance with (for example, Introduction to English may have the course ID of ENG: 1301)

Please provide the name of the tutor you need help messaging or unblocking.

Think of this like the subject line of an email. Provide a few words to summarize your reason for contacting us.

Think of this field like the body of an email. Please provide our team with any additional information or details about your reason for contacting us.

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