Upswing: A Wrap-Around Student Support Platform

Charlie Reed
Charlie Reed
  • Updated

Upswing is a technology company founded on the premise that access to educational support services should be universal and free. By partnering with educational institutions, we provide students, staff, and admins with a modern student services experience that results in more students attaining a degree. This comprehensive platform provides a range of tools and resources aimed at enhancing student engagement, success, and overall academic experience. Reaching students, tutors, administrators, and advisors, Upswing caters to a wide spectrum of needs within the higher-educational space.

 

Upswing's Products and Features

Tutoring

Upswing Tutoring includes both online and in-person options, accommodating individual and group sessions.

Upswing provides institutions with the ability to manage their on-campus tutors on an easy-to-use platform, while simultaneously supplementing their tutoring services with Upswing's tutors.

The platform facilitates 2-way scheduling, allowing both students and campus tutors to initiate sessions. If a student arrives at the Learning Center for drop-in tutoring, campus tutors can schedule a session with a student right then and there.

All online sessions occur within Upswing's Virtual Learning Center, equipped with interactive tools like whiteboards, chat, and video capabilities, allowing students and tutors to make the most out of their tutoring session from virtually anywhere.

 

Assignment Review

Students can easily upload assignments and receive feedback from writing and subject-matter tutors — meaningful, actionable feedback that helps students improve their conceptual understanding of how to write. 

With the ability to provide students asynchronous feedback, Assignment Review allows for institutions to accommodate the busy schedules of students.

 

Writing Lab

With helpful guides and videos to assist students throughout the writing process, the Writing Lab can help improve the quality of students’ writing, uncovering subject-specific and foundational elements of the writing process that can be worked on. In addition to conceptual videos, the Writing Lab also provides a tool for students to format their citations.

 

Advising and Early Alerts

This feature enables easy scheduling and conducting of advising sessions. Early Alerts are customizable and can be set by advisors and administrators to flag both positive and negative student actions, facilitating early interventions. Advisors are also able to conduct academic advising appointments using Upswing's Virtual Learning Center, allowing students increased accessibility.

 

Check-Ins for In-Person Tracking

Upswing’s Check-Ins feature provides admins a convenient way to track on-campus activities and student engagement, recording check-in and check-out times at various campus locations.

 

Mental Health Services on Upswing

Upswing's Mental Health Module provides students with access to over 160 different videos from PsychHub. These videos provide students with information on topics such as depression, anxiety, and more. Additionally, Upswing can provide students with one-on-one teletherapy sessions through it's partnership with BetterMynd. Students can access BetterMynd directly through their Upswing account to then schedule a 50-minute session with a state-certified counselor.

 

Ana, the Virtual Texting Assistant

Ana offers on-demand support to students via text messaging. Ana sends reminders to students throughout the semester about important deadlines, announcements, resources, and surveys to gauge student well-being. Backed by our Ana Support Team,  who is constantly monitoring interactions with students and responding accordingly, Ana provides students with someone to turn to when they need a bit of support.

 

Benefits of Upswing

Increased Accessibility and Flexibility

Upswing’s diverse range of services offers multiple ways for students to engage with learning resources, making education more accessible and accommodating diverse learning styles and needs.

 

Efficiency and Time-Saving

By integrating various aspects of student support into one platform, Upswing saves time for both students and administrators.

 

Early Intervention and Support

Through features like Ana and Early Alerts, the platform enables quick identification and addressing of student needs, contributing to better student outcomes.

 

Comprehensive Data and Tracking

Upswing provides detailed data tracking and reporting capabilities, giving insights into student engagement and resource utilization, essential for informed decision-making.

To learn more about how Upswing Tutoring can support your institution, click on the link below to connect with our New Partnerships Team!

Schedule a Demo

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