- Students For students needing help logging into Upswing, scheduling sessions, submitting assignments for review, and more.
- School Tutors For school tutors needing help setting up their profile, completing sessions, reviewing assignments, and more.
- Upswing Tutors For Upswing tutors needing help with tutoring sessions, assignment review, payment inquiries, and more.
- School Administrators For school administrators needing help with getting started, establishing tutoring settings, and more.
- General / Troubleshooting For users needing help with software settings, accessing Upswing on a mobile device, and more.