Student Guide: Accessing BetterMynd for Teletherapy

Charlie Reed
Charlie Reed
  • Updated

The Mental Health Module provides students with a way to access their BetterMynd account directly from their Upswing account. This article provides a guide to accessing BetterMynd within Upswing, and how students can utilize BetterMynd's resources.

How to Access BetterMynd on Upswing

  1. Access the Mental Health Module.

    Select 'Access mental health support' from the home page, or click on 'Mental Health' from the left-side menu.
    MHM - how to access from home page.png

  2. View Mental Health Modules Resources.

    The Mental Health Module includes many helpful resources, including emergency contact information and helpful videos through PsychHub! Additionally, you'll be able to access your BetterMynd account directly from the module!
    MHM - module home page.png

  3. Access Your BetterMynd Account.

    At the top of the Mental Health Module is a bolded message explaining BetterMynd's services in a yellow box. To access your BetterMynd account, simply click on 'Schedule a session' within this message.
    MHM - accessing BetterMynd from MHM.png

    If you do not see this message at the top of your Mental Health Module, your school may not use BetterMynd for teletherapy. Please reach out to our Support Team using this form -- if you have any questions!

  4. Log Into BetterMynd with Your School Credentials.

    After clicking on 'Schedule a session', a new page will open allowing you to log into your BetterMynd account. If it's your first time logging into BetterMynd, you'll log in using your school credentials!
    MHM - BetterMynd login page.png

  5. Schedule Your First Teletherapy Session!

    Once you've logged into your BetterMynd account, you'll be able to find and schedule 50-minute teletherapy sessions with licensed counselors of your choice!

If you have any questions about your BetterMynd account, please send an email to BetterMynd at support@bettermynd.com!

 

If you have any questions about the Mental Health Module on Upswing, please feel free to reach out to Upswing's Support Team using this form -- we're happy to help!

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