Troubleshooting / Technology

• What site permissions in Mozilla Firefox are recommended when using Upswing?
• Can I remove the profile picture I've added to my account?
• I'm experiencing slow load times on Upswing, what do I do?
• How to Clear Your Cache and Cookies
• What site permissions in Google Chrome are recommended when using Upswing?
• What are the software requirements to use Upswing?

See all 7 articles

• Troubleshooting Audio, Video, and Other Connectivity Issues During Online Tutoring Sessions
• Reporting Audio, Video, and Other Connectivity Issues During Online Tutoring Sessions to Our Support Team
• Troubleshooting: Screensharing in the VLC with a MacBook

• Why can't I receive text message (SMS) notifications from Upswing?
• Why am I not getting session notifications?
• How do I change my communication preferences / notification settings?

• Time zone inquiries
• What time zone does Upswing use when I schedule a session?